♦ If your child tells you that they think they are being bullied, keep calm. Getting angry can often make children worry even more.

♦ Allow the school to look into your concerns.

♦ Listen to your child.

♦ Where there might be evidence such as text messages or emails, keep these to share them with the school if necessary.

♦ Encourage your child to talk to a trusted adult at school – if they refuse, then offer to talk to the class teacher on their behalf.

♦ Advise your child not to retaliate – this makes the situation worse.